Contact
We're here to help — before, during, and after your trip.
Get in touch
We're happy to help with anything related to your journey. Whether you have a question about a route, a booking, or your e-ticket, our team is ready to assist.
Please reach us using the contact details shown on this page. Send us a message and we'll get back to you as quickly as we can.
Support hours
Our support team is available every day to answer your questions and help with bookings. Response times are usually fastest during regular business hours.
The exact hours and the best way to reach us are shown alongside the contact details on this page.
Sales & bookings
Not sure which route or departure fits your plans? We can help you choose the right trip and complete your purchase with confidence.
Contact us and we'll guide you through:
- Finding the best route, date, and departure time
- Understanding fares, baggage allowance, and payment options
- Completing or confirming a booking
- Locating your e-ticket if it hasn't arrived by email
Feedback & complaints
Your feedback helps us improve. If something didn't go as expected, or you'd simply like to share your experience, we want to hear from you.
When sending feedback or a complaint, please include:
- Your booking number
- The route (departure and destination)
- The travel date
- A short description of what happened
With these details we can look into your case faster and respond with a clear answer.