Cookie policy
How we use cookies to keep booking working and improve our site.
What are cookies
Cookies are small text files that a website saves on your device when you visit. They help pages remember your choices and work correctly from one visit to the next.
We use cookies to keep the site running, to understand how it is used, and to make booking a ticket smooth and reliable. This page explains the types of cookies we use and how you can control them.
Essential cookies
These cookies are required for the site and the booking process to work. Without them, core features such as search, seat selection, and payment cannot function.
- Keep your session active as you move between pages.
- Remember the trip and seats you selected during booking.
- Support secure checkout and protect against fraud.
- Store your language and basic preferences.
Because they are strictly necessary, essential cookies cannot be switched off from within the site.
Analytics cookies
Analytics cookies help us understand how visitors use the site so we can improve it. The information they collect is aggregated and does not identify you personally.
- Which pages are visited most and how people navigate.
- Where issues or errors occur during booking.
- How well new features and changes perform.
We use these insights only to make the site faster, clearer, and easier to use.
Third-party cookies
Some features rely on trusted third-party services, and those services may set their own cookies. We do not control these cookies directly and recommend reviewing the relevant provider's own policy.
- Payment providers, to process card payments securely.
- Maps, to display stops, stations, and routes.
- Analytics tools, to measure site usage in aggregate.
Managing cookies
You can control or delete cookies through your browser settings at any time. Most browsers let you block cookies, remove existing ones, or alert you before new ones are stored.
Please note that disabling essential cookies may break parts of the site, including search and ticket booking. If you have questions, reach us using the contact details on our Contact page.
Changes to this policy
We may update this cookie policy from time to time to reflect changes in technology, our services, or the law. Any updates will be published on this page with a revised date.
We encourage you to review this page occasionally so you stay informed about how we use cookies.